A great accountant should be doing more than just your tax returns. They should be proactive partners in your business, helping you navigate financial challenges, planning for growth, and optimising your tax position.
If you’re feeling frustrated with your accountant, you’re not alone. Many business owners have come to us after experiencing poor service elsewhere. In this blog post, we explore common signs that your accountant might be holding you back — and why Evans & Partners is the solution you need. Thinking that you might need to switch accountants? Read on.
Your accountant is unresponsive
One of the most frequent complaints we hear from new clients is that their previous accountant was slow to respond to texts and emails. What’s worse, we’ve heard of accountants who were completely unresponsive.
As a business owner in the age of technology-driven mass communication, you can’t afford to wait days for answers to pressing financial questions, especially if your competitors are receiving those answers from more responsive accountants.
The cost of poor communication is serious. It can spell the difference between a decision made on your own and one made with the backing of professional advice.
They don’t give proactive advice
A good accountant doesn’t just react to your requests; they anticipate your needs and offer proactive guidance. If your accountant only contacts you when it’s time to file a return, you’re missing out on valuable insights that could save you money and improve your financial health in the long run. In other words, an accountant will go to you with advice that you didn’t know you needed!
At Evans & Partners, we take a forward-thinking approach, helping businesses identify opportunities for tax efficiency, financial growth, and long-term stability. Whether it’s advising on tax reliefs, restructuring your business, or planning for investment, we ensure you’re always ahead of the curve.
Your accountant relies on outdated systems
If your accountant is still relying on paper-based records or outdated accounting systems, they are using inefficiency processes. Modern cloud-based accounting tools like Xero offer much more value, offering clients and accountants alike real-time insights, time-saving automation, and seamless collaboration.
However, some accountants resist adopting these technologies – and their clients are the ones who are disadvantaged by those decisions. At Evans & Partners, we embrace the latest accounting innovations to make your life easier, helping clients transition to digital accounting solutions, ensuring their financial data is always accessible, accurate, and up to date.
Unexpected fees and lack of transparency
If you’re frustrated by your accountant charging hidden costs or unexpected fees, that’s a clear sign you should consider changing accountants. The reason why is simple: you should know exactly what you’re paying for and why.
Your accountant should instead be committed to complete transparency. Their pricing should be clear and discuss all costs upfront, so you never face unpleasant surprises.
Your accountant is making too many mistakes
Missing tax deadlines, miscalculating VAT, or making payroll errors can have serious consequences, from HMRC fines to reputational damage. Occasional mistakes should be taken seriously – but accountants are only human. But if you’re making too many costly mistakes or failing to keep your business compliant, it could be time to switch accountants.
Our approach at Evans & Partners
At Evans & Partners, we don’t just do the bare minimum –we go above and beyond to support your business. Here’s why businesses choose us:
- Responsive service: We’re always available to answer your questions and provide expert guidance, whenever you need it.
- Proactive advice: We don’t wait for clients to ask a question when we know we can help them make smarter financial decisions.
- Modern technology: We use the latest accounting tools for efficiency and accuracy, and you’ll feel the benefits.
- Clear pricing: No hidden fees – just straightforward, honest pricing.
- Compliance expertise: We ensure your business meets all tax and financial regulations.
If your expectations are not being met, it could be time to switch accountants. Evans & Partners is here to provide the high-quality service and expert advice your business deserves.
Contact us today and discover how we can help you take control of your finances and achieve your business goals. Want to switch accountants? We’re here for you.
